F.A.Q.
Q: How does GPS work?
A: An array of Global Positioning Satellites are in orbit around the earth, sending out coded signals. The GPS receiver triangulates the signals from at least three satellites to determine its exact location. The GPS satellite system was built and is maintained by the U.S. Military. Use of this GPS system is free to the consumer.
Q: What is the difference between this GPS system and all the others I see on the market?
A: The term GPS has been overused as of late. Most people say GPS but they are not referring to a true GPS system. We are much more then an electric map or Phone Finder. Our system is a GPS tracking management system, we also have the ability to accommodate a comprehensive navigation system. So here are some question to ask when looking for a GPS locator.
- Is it a Locator or Navigator?
Navigators - When people say GPS lately they really mean a Navigators system. All of the most popular brands you see in the technology stores and advertised on TV worldwide are just navigator systems to get you from point A to point B and are only as good as their latest software. The maps used by these systems may be 3 years old or older.
Businessprotect is a True AVL Advance Vehicle Locator service to find a person or vehicle. With alerts and alarms on automatic incident recovery and many other reporting features. We also can incorporate a navigator into some of our equipment.
- Is this a Locator or a Beacon?
A beacon does not send its location until it is activated. It basically is an electronic flare gun. Some beacon can take twenty minutes to send its location and may not send it, if it is blocked by trees, buildings or mountains.
A location device sends its location on an time interval. BusinessProtect sends its location every 2 minute or more often if needed. Giving you the true location and direction and road that a person or Vehicle was heading.
- It this Real-time or Ping?
Ping technology work as the unit get a request where it is, instead of being programmed to send its location. This is based on 1980 technology. It can take up to 10 minute for the unit to respond with its location. The location can be stop or corrupted by. If the unit does not receive the request for location because it is out of rang in a low signal area or just turned off.
True Real-time GPS devices are always sending their location. Real time means you can actually see where the unit is now or if it was destroyed you can see its last know location and the direction it was going. BusinessProtect sends every two minute or more often if needed.
- Is the locator Black-Box compliant?
Some real-time and near Real-Time unit are not black box compliant. And have data lost. This happen when the unit can’t reach a data carrier so its location is lost and is not plotted on the map until in come back into range, and location in "out of rang" areas are lost.
True black-Box compliant unit have memory and if data carrier is lost it will hold its location and information until it is in rang and then send all data including location plotted outside the covered area like remote area. Some of our units have 2000 points of memory.
A lot of units out there don't use GPS satellite. Some use ground based (cellular) systems like A-GPS or others use positioning systems. Some use even use magnetism’s, like a compass, and the wheel speed to plot your position.Assisted GPS, or A-GPS, is a technology that uses an assistance server to cut down the time needed to determine a location using GPS. It is useful in urban areas, when the user is located in "urban canyons", under heavy tree cover, or even indoors. It is becoming more common and it's commonly associated with Location Based Services (LBS) over cellular networks. Most AGPS only use network or cellular's triangulations.
BusinessProtect is SerfstarIII . SiRFstarIII is the latest technology that is an extremely accurate tracking system developed by the Federal Aviation Administration (FAA), a division of the United States Department of Transportation (DOT). The system augments the Global Positioning System (GPS) to provide the additional accuracy, integrity, and reliability. It is the current level of Federal compliancy for GPS systems.
Some companies use server which are located in their offices on a computer in the back room so that when they have a power problem the system is down.
We are the only true single source provider on the market. We include and have the complete package for everything. The best SiRFstarIII certified GPS unit. The best online mapping service and the best national GSM/GPRS data service. Some out there have unit cheaper, but they are using older technology and some don't even use satellite GPS. Some sell the unit and say use google maps for their service unfortunately google is not free for most GPS tracking uses and sometime needs extra software, or their data is sent to their office computer in the backroom. All our data is sent and stored at the best nationally secure RackSpace systems which is very secure with multi redundancy system so not data or customer services is interrupted.
- Is the software really internet base and included?
Some companies use Google maps or Microsoft maps which are located on outside 3rd party servers. It not on the same system that your data is stored and these services are used by millions, which is open to all internet problem. Also this software is not free for Commercial use. Google and Microsoft change for their software to be use in a GPS locator service and although it may work today the file link can be shut off if you do not pay for it.
Q: What is GSM? GPRS? EDGE?
A: The Global System for Mobile communications (GSM: originally from Grouped Special Mobile) is the most popular standard for mobile phones in the world. GSM service is used by over 2 billion people across more than 212 countries and territories. The ability of the GSM standard makes international roaming very common between mobile phone operators enabling subscribers to use their phones in many parts of the world. GSM differs significantly from its predecessors in that both signaling and speech channels are Digital call quality. GSM is considered a second generation (2G) mobile phone system. GSM data communication technology was built into the 3rd Generation Partnership Project or 3G.
A: GPRS is the General Packet Radio Service. GPRS is the packet-switched network in the GSM (Global System for Mobile communications) mobile telephone network.
A: Enhanced Data rates for GSM Evolution (EDGE) or Enhanced GPRS (EGPRS), is a digital mobile phone technology that allows an increased data transmission rate which improves data transmission reliability. It is generally classified as a 2.75G network technology. EDGE was into GSM networks around the world in 2003, initially in North America.
Q: What is the coverage of BusinessProtect GPS service
Our Unit Is SiRFstarIII and use true GPS satellites to plot positions.
Since we use GPRS on GSM network we get similar coverage to that of cell phone. GPRS is better in bad service area than a cell phone. You can send and receives a sms text message on your cell phone way before you can make a call. Our unit with it stronger antenna, works well in many fringe area. Sometime 3 to 10 mile out from a normal cellular coverage area, and because our unit has memory it will record data and sent it memory pack as soon as it gets any GPRS data signal. We do use the AT&T 3G world data network, AT&T Coverage.
Q: How do I send an alarm or alert to my cell phone?
A: Each carrier has an address to send SMS messages. To send an alarm or alert to your phone, enter your phone number followed by the appropriate address for your carrier in the "email address" field in alarm/alert programming page.
Example 1234567890@mobile.dobson.net
Where the telephone number is the 10 digit mobile phone number
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